Draft / last updated May 24, 2026

Acceptable Use Policy

This draft Acceptable Use Policy defines safety and abuse-prevention rules for ERA Cloud workloads, APIs, provider routing, BYOK credentials, and infrastructure operations.

1. Prohibited Activity

Customers must not use ERA Cloud for illegal activity, malware, botnets, credential theft, phishing, spam, denial-of-service attacks, unauthorized scanning, intrusion attempts, evasion of security controls, exploitation, or activity that harms ERA Cloud, providers, networks, customers, or third parties.

2. Restricted Workloads

Customers must not run workloads involving prohibited goods or services, sanctions violations, weapons misuse, child exploitation, non-consensual sexual content, human trafficking, illegal surveillance, or other activity that violates applicable law, payment-provider rules, infrastructure-provider rules, or signed agreements.

3. AI and Inference Use

Customers are responsible for prompts, outputs, models, datasets, and downstream use. Customers must not use ERA Cloud to generate or distribute unlawful content, abuse automated systems, evade safety controls, impersonate others deceptively, or process data they are not authorized to use.

4. Crypto and High-Risk Compute

Crypto mining, token services, financial schemes, mass scraping, proxy networks, high-volume account creation, and similar high-risk workloads require prior written approval. ERA Cloud may block or suspend these workloads to protect payment rails, provider relationships, and platform security.

5. Provider Rules

Customers must follow each selected provider's acceptable use, quota, security, export, and abuse policies. ERA Cloud may enforce provider restrictions, remove providers from routing, stop workloads, or request additional information when provider rules are implicated.

6. Security Controls

Customers must secure accounts, API keys, BYOK credentials, workloads, images, scripts, and user permissions. Customers must promptly report suspected compromise, leaked credentials, suspicious usage, or provider abuse notices involving ERA Cloud.

7. Enforcement

ERA Cloud may throttle, suspend, terminate, block, remove, or report activity that violates this policy, creates legal or operational risk, triggers provider abuse reports, creates payment risk, or threatens platform security.

8. Contact

Abuse and security contact emails are pending final insertion for the Georgia LLC.